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Search results for:en/articles/6155363-why-can-t-i-update-my-app

Why can't I update my app?

from international App stores, and existing customers are no longer able to update their Rooster Money… If you are a UK customer and are unable to update your app, please reach out to us at hello@roostermoney.com… app

NatWest Rooster Money App OS Support

Why am I unable to download the app? What are the requirements to download the app? How do I Update my app?… If you already have the app but are unable to update the OS due to having an older version, don't worry… Below, you can find information on which OS versions we support

Why can't I find the app in the App Store?

via your App history: For iOS devices you will need to open the App Store app and tap Updates in… Select ‘Purchased’ (or ‘My Purchases’ for a family account) and you will be able to see all of the apps… From the menu, tap ‘My apps & games’, you will be able to see all of the apps you have downloaded using

How to Remove (withdraw) money from your child's account

How can I remove money from my child's account?… You can remove money either from the Family Dashboard screen, or from the Pot itself… to remove funds from Enter the value you want to remove and tap Save and then Next You can

How to Boost (add money) to your child's account

How can I add money to my child's account?… As well as setting up a regular allowance, you can also top-up your child's account by using the Boost… You can boost over as much and as often as you like

Encouraging saving through Interest Rates (Card Feature)

How can I set an interest rate on my child's Pot?… dashboard Tap on the edit icon in the top right corner Tap ‘Interest Rate’ From there you can… If you have any questions about this, please get in touch via the Contact Us button in the app or via

How to lock a pot so your child can't remove money

How can I lock my child's Save or Custom Pot? / How can I stop my child from removing money from their Save or Custom Pot?… If your child is saving up for something big you can help them to avoid dipping into their pots every

I'm having trouble connecting my NatWest Group account to my NatWest Rooster Money app - what can I do?

If you're having problems connecting your NatWest Group account to the app, start by making sure that… If you are unable to connect your bank account, please reach out to Customer Services in-app or at hello

Why haven't I received my referral/bonus fee yet?

Will I still get the referral/bonus if I am on the NatWest Group subscription?… It's been over 10 working days, where's my referral fee?… eligible and it's been more than 10 working days, please get in touch with the Customer Service team who can

Why is there an alert showing in the app?

If you’re still unsure why there’s an alert showing on the app or if you have any questions then please… When something needs to be actioned in the app, an alert will show either as a dot or an exclamation… A quick overview of why an alert is showing is below: Alert Location Explanation !