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Search results for:en/articles/5345143-why-is-there-an-alert-showing-in-the-app

Why is there an alert showing in the app?

A quick overview of why an alert is showing is below: Alert Location Explanation !… When something needs to be actioned in the app, an alert will show either as a dot or an exclamation… If you’re still unsure why there’s an alert showing on the app or if you have any questions then please

Why can't I find the app in the App Store?

via your App history: For iOS devices you will need to open the App Store app and tap Updates in… have made the difficult decision to focus our Rooster Money operations solely in the United Kingdom… If you currently have an account but you've deleted the app, you should still be able to download it

NatWest Rooster Money App OS Support

Why am I unable to download the app? What are the requirements to download the app? How do I Update my app?… If you have any questions about this, please get in touch via the Contact Us button in the app or via… If your device is running an older version of Android then it won’t be possible to download the app onto

How does NatWest Rooster Money work?

An overview of the NatWest Rooster Money app… Read more about: Is the Rooster Card the same as a bank account?… The NatWest Rooster Money Card is a prepaid VISA which allows allows children to spend their money independently

Why can't I update my app?

have made the difficult decision to focus our Rooster Money operations solely in the United Kingdom… We have been amazed by the support and engagement we’ve received from everyone in different parts of… the world, on our mission to get families talking about money earlier in life and we are so grateful

Approving a payment via the app

A quick guide on what to do if the merchant asks you to approve a payment via the RoosterMoney app… for the payment to be approved in the RoosterMoney app first… If you have any problems approving a payment in the RoosterMoney app just drop us a message at hello@

Why is this transaction declined as being on the monitoring list?

Explaining the Rooster Money Monitor list and how this can affect transactions… Although they're not incorrect, there is no way of differentiating between 'Drinking Places' that serve… to change a merchant's category code in order to allow the Rooster Card to be accepted

I've added a chore, but it's not showing in my child's chore list

Children can only see chores that are in their current allowance period (or in the current week if there… If you've created a chore and your child can't see it, check the due date of the chore - if it falls… is no allowance period)

What is the 'Give' pot?

Find out more about the Give pot and how to use it here!… Give pot, then tap the the 3 dots in the bottom right hand corner They can now select 'Transfer… in the 'Give' pot

Why is my Card being declined due to authentication reasons?

for the payment to be approved in the RoosterMoney app first… If this is the case you can reach out to the merchant or check their FAQs to see when they're working… This means that when you or your child are trying to make an online purchase, the merchant will now ask