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How to switch off or hide pots that you aren't using

Find out how to hide any unused pots on your child's dashboard here… You can hide the Save, Give and any Custom pots that you aren't using, so long as the pot does not have… any balance in it

How to complete and approve Custom Pots with the Goal Purpose

Has your child completed their goal? Find out how goals are approved and closed off!… Completing a Goal for a real money child with a Rooster Card subscription (Rooster Card Only)… How to approve a goal for a virtual money child (free account)

I've added a chore, but it's not showing in my child's chore list

Children can only see chores that are in their current allowance period (or in the current week if there

How to use the Reward Pot

new pot and choose ‘Reward’ Type the action or behaviour they will earn stickers for Type in… and remove stickers Open the Reward Pot from your child’s dashboard Tap the three dots in… to add a sticker to the Pot You or your child can then drag the Sticker into an available slot in

Save explained and how to use it

Find out more about the Save pot and how to use it here!… By clicking on the quick action icon (...) in the bottom right corner in the Save pot, you will see options… If you have any questions, then please get in touch with the team via the Contact Us button in the app

Can I use the Rooster Card abroad?

not in GBP, when a card authorisation is performed, it uses the exchange rate at that point in time… You cannot use the card to make magstripe purchases where your card is swiped and then you sign… Additionally, you cannot use your Rooster Card for payments via Chip and Signature

What are Custom Pots?

Find out more about Goal pots and how to use them here!… Goal - If your child is saving up for something special you can use a Goal Pot to track how well they're

IFTTT and NatWest Rooster Money

How do I use Rooster Money with IFTTT?… A few parents in the past have asked for a way to do quick boosts from their device dash… We’re going to use this as an example of how to create your own applet

I’ve tried logging into my account, but it’s not working?

Some tips on how to get help quickly in order to access your account… The most common causes behind customers having issues with logging in: They mistyped their email… created their account When you contact the Customer Service team, please ensure that you include in

Linking NatWest Rooster Money to your Alexa device

Find out how to use RoosterMoney with Alexa here… Alexa is a work in progress and she may not get everything right… If she can't understand your children's names or is not responding to a question, please let us know