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Save explained and how to use it

lock your child’s Save Pot so they can add money to the Save pot but only the parents/guardians on the account

Logging into the Child Account

Find out how your child can log in and access their own account… Each child that you add to your family account will have their own account… You can choose how your child can access their account, and just like you, you child can use their account

Deleting your NatWest Rooster Money account

Want to delete your account? Find out how to delete your Rooster Money account here… Before you delete your account: Remove any remaining funds into your Parent Account, from Pots… from your family dashboard Tap on Manage Account Tap Account Settings At the bottom

Update email address and personal account details

this: From the Parent Dashboard, tap on the 'Menu' in the top right corner Tap 'Manage Account… well: From the Parent Dashboard, tap on the 'Menu' in the top right corner Tap 'Manage Account… Select 'Family account settings' Tap on the setting that you need to change and choose

I don’t have a NatWest Group account, but my partner does, can I use their account details?

Once they have been added to the account, they will be able to connect their own bank account from their… If the Secondary Parent/Guardian on the account connects their bank account, does this mean that they… information provided on your NatWest Rooster Money account to your NatWest Group current account, and

How to Boost (add money) to your child's account

How can I add money to my child's account?… As well as setting up a regular allowance, you can also top-up your child's account by using the Boost… if you put too many zeros don't worry, you can't boost over more money than you have in your Parent Account

How to Remove (withdraw) money from your child's account

How can I remove money from my child's account?… Remove To remove via the Pot: From the Family Dashboard, tap your child's name to see their account… Rooster Card, or in a Pot held by a child with their own Rooster Card, will go back into the Parent Account

Can I withdraw money from the NatWest Rooster Money account once I’ve topped up the Parent Account?

A step by step guide on how to withdraw money from your NatWest Rooster Money Parent Account… As a Primary Parent or Guardian you can withdraw money from the Parent Account back to your personal… bank account

What ID will you need from me to set up a NatWest Rooster Card?

Quick guide on what checks we perform to set up your account… months (this must show a charge incurred at the property, we cannot accept general marketing letters or account

I’ve tried logging into my account, but it’s not working?

Some tips on how to get help quickly in order to access your account… reach out to our Customer Service team and they will be able to help you get logged back into your account… They are trying to log into the account as a Secondary when they are a Primary (or vice versa)