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How much is NatWest Rooster Money?

A guide to our subscriptions tiers and fees… For existing annual customers, you can edit your current subscription to move to the monthly option once… You will not be able to move from an annual subscription to a monthly subscription partway through your

What ID will you need from me to set up a NatWest Rooster Card?

Quick guide on what checks we perform to set up your account… our Customer Service team and they will direct you as to how to upload these in-app… you to request a different document or picture and this will increase the time it takes to complete

Managing the Rooster Card Settings

Parents/Guardians can control where/how the card is spent as well as setting spending limits to control… that cannot be edited via the app - if you have any questions about the annual limit please reach out to… card can be used, and you can toggle on/off the settings for spend at: ATMs In Store Contactless

Creating your NatWest Rooster Money account and adding a Child profile

A guide on how to create your Rooster Money account and add your Child profile… on/off Upgrading to Rooster Money PLUS Upgrading to the Rooster Card… Once the app has downloaded, open it up and follow the steps below to set up your account: Confirm

Can I withdraw money from the NatWest Rooster Money account once I’ve topped up the Parent Account?

A step by step guide on how to withdraw money from your NatWest Rooster Money Parent Account… Pot the money is currently in to transfer this money back to your Parent Account in order to withdraw… If you need to withdraw money that has already been moved to a Child's account, then you can edit the

Approving a payment via the app

A quick guide on what to do if the merchant asks you to approve a payment via the RoosterMoney app… You then need to head back to the merchant site to continue with the payment… Due to some regulatory changes, online purchases now have to be verified via a process known as Strong

I've connected my NatWest Group current account to my NatWest Rooster Money app, how do I order a Rooster Card?

A quick guide on how to order a Card once you've taken out the NatWest Rooster Money Card subscription… There are two ways to order a Rooster Card once you've connected your NatWest Group account to the NatWest… From the Family Dashboard, you will have he option to Order Card beneath the profile of any child aged

How do I pay money into the NatWest Rooster Money account?

If you're topping up your NatWest Rooster Money account for the first time, have a quick read of this guide… Make sure you are selecting payment to a Business rather than to a Personal account, and you have entered… You will be unable to use the NatWest Rooster Money account to pay in wages

Can I use the Rooster Card abroad?

Tips on how to get the card ready to spend abroad… There's no need to contact us to let us know you're going abroad… Rooster will then make an adjustment to return the £0.91 back to your account

I don’t have a NatWest Group account, but my partner does, can I use their account details?

A brief guide on how families can still be eligible for the NatWest Rooster Money offer, even if the Primary Parent isn't… Once they have been added to the account, they will be able to connect their own bank account from their… them to your Rooster Money account as a Secondary Parent/Guardian