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What are Custom Pots?

Find out more about Goal pots and how to use them here!

Why is this transaction declined as being on the monitoring list?

Explaining the Rooster Money Monitor list and how this can affect transactions… How merchants categorise themselves to VISA is entirely between the merchant and VISA and we are unable

IFTTT and NatWest Rooster Money

What are we creating:… There are 14 million users registered with the platform and there are over 75 million ‘Applets’ that… Choose an action You can choose what action you want to occur when the ‘If This’ trigger happens

View a summary of your child's earning and spending

Find out how to view your child's statements and transaction history here… To review the transactions in your child's account, you can view the account Statement… If you'd like to review the transactions for a specific pot (Spend, Save or Give), you can do this by

What is the 'Give' pot?

Whether it's a regular amount they are putting aside, or a one-off, they can see how much of their allowance

What is the Spend / Card pot?

the Card pot to pay for an item (even though your Child has sufficient funds in another pot) then the transaction

Third Party Access: Alexa and IFTTT

Answer: It varies with each third party; however, some examples of what they may access are: your basic… Question: What sort of data can the third party access from RoosterMoney?… information to authenticate your account, the names of your family members, your children’s pot balances and transactions

What ID will you need from me to set up a NatWest Rooster Card?

Quick guide on what checks we perform to set up your account… There are a number of strict requirements as to the documents we can accept: Proof of ID We can… For most customers checks are completed immediately

Can I use the Rooster Card abroad?

transactions, so you will be able to pay using the Rooster Card if you are in another country that has… This is blocked because these are much more vulnerable to fraud… This hopefully means that most FX adjustments are returning funds to your account. ​

How to avoid Social Media scams

What are some final things I can check?… What are some final things I can check?… If you are opting to save your debit, credit, or Rooster Card on the website, make sure that you are