Recurring payments and subscriptions
It is possible to use the Rooster Card to sign up to subscription services such as Amazon Prime, Spotify, and iTunes. These are a subscription billing arrangements between the cardholder and the merchant, so to cancel or query these payments you will need to contact them directly. We cannot cancel a payment of this type that has already been made, or report it as fraudulent if the card was used to sign up to their services.
Question: can I block these types of purchases? You can prevent these types of purchases being made by disabling online payments in card settings, however this will also block single online purchases. This is something we are working on, and in the future we hope to be able to allow you to just block subscription payments.