Why do I have to add this amount of money to activate the card?
When you activate the Rooster Card we graduate all of the virtual money in your child’s account into real money. You can read more about the differences between virtual and real money here.
The amount that we ask you to add is the total of their Spend, Save, Give and Goals pots. Only the funds in the Spend pot will be available to spend on the Rooster Card. The funds in the other pots are held securely by us and available to transfer onto the card.
If you would like to adjust your child’s tracker balance before activating the card you can! There are two options:
- Reset your child’s tracker balance
- Adjust your child’s tracker balance