Top tips for staying safe from fraud

When accessing your RoosterMoney account:

• Make sure you keep your device up-to-date
• Use secure wifi networks
• Use strong passwords
• Don’t share any passwords including your pin and password

When using a mobile app:

• Only install apps from recognised app stores
• Consider the app ratings and reviews
• Be aware of what permissions you are granting
• Treat your phone as your wallet

When shopping online or in a store:

• When using an online retailer for the first time, do some research to make sure that they are genuine
• Do not reply to unsolicited emails from companies you don’t recognise
• Before entering your prepaid card details, make sure the link is secure.  There should be a padlock symbol in the browser frame window which appears when you login or register, if this appears on the page rather than the browser it may indicate a fraudulent website.  The web address should begin with https://, the ‘s’ stands for secure
• Always log out of websites after you use them. Simply closing your browser doesn’t make sure that your personal information is safe.
• Keep your PIN safe and do not share it
• When entering your PIN, be aware of people around you and hide your PIN number
• Always check your statements