Top tips for staying safe from fraud
When accessing your RoosterMoney account:
- Make sure you keep your device up-to-date
- Use secure wifi networks
- Use strong passwords
- Don’t share any passwords including your pin and password
When using a mobile app:
- Only install apps from recognised app stores
- Consider the app ratings and reviews
- Be aware of what permissions you are granting
- Treat your phone as your wallet
When shopping online or in a store:
- When using an online retailer for the first time, do some research to make sure that they are genuine
- Do not reply to unsolicited emails from companies you don’t recognise
- Before entering your prepaid card details, make sure the link is secure. There should be a padlock symbol in the browser frame window which appears when you login or register, if this appears on the page rather than the browser it may indicate a fraudulent website. The web address should begin with https://, the ‘s’ stands for secure
- Always log out of websites after you use them. Simply closing your browser doesn’t make sure that your personal information is safe.
- Keep your PIN safe and do not share it
- When entering your PIN, be aware of people around you and hide your PIN number
- Always check your statements