How to use dynamic CVV
To help reduce fraud when making purchases online, your Rooster Card has a dynamic CVV.
This means that rather than entering the same 3 digit code printed on the back of your card when making an online purchase, you will get a new CVV code from your RoosterMoney app each time you make an online purchase.
The CVV code expires after 15 minutes, or as soon as it’s been used to make a purchase - whichever comes first! This means that even if someone does manage to steal your card details, it is very unlikely they will be able to guess the correct CVV code! Therefore any payments they try to make will fail.
Both parents and children can generate a CVV code from their apps.
From the parent account:
- On your family dashboard, tap “Manage Card” under the name of the child that you want to get the CVV code for
- Tap Get CVV
- Enter your RoosterMoney password or use biometrics authentication if enabled
- The CVV for the card will be displayed on the screen.
- Underneath the number there is a countdown clock showing the amount of time that this CVV code will be available for
- Tap the ‘Copy’ icon to make a copy of the CVV code
- Once you have made a note of your code, tap “Done” to return to the Manage Card screen
From your child’s account:
- Open the app
- Tap the card widget in the top left of your child’s dashboard
- Tap “Get CVV”
- Your child needs to enter their RoosterMoney password or use biometrics if enabled
- The CVV for the card will be displayed on the screen
- Underneath the number there is a countdown clock showing the amount of time that this number will work for
- Once they have copied the code or made a note of it, tap Done
If your child is saving their card to an online service (e.g. for a subscription or for future payments) the CVV code will be used to store the card on file. If they then go on to make a payment after saving their card, they will need to enter a new CVV code as the previous one is no longer valid. In those instances, a new CVV code will be requested and the “Get CVV” screen will update at this point to let your child know the code has been used and give them the option to generate another one for use.
In general, it’s good practice to generate and input a new code each time a CVV is requested to make sure the code is still valid for use.