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Are there any limits on how much money I can boost into my child’s Pot?

Parents cannot transfer more than £10,000 into the Parent Account across all cards… Account… Read more: Spending and topup limits

Adding additional Parent/Guardians

Wanting to add a parent/guardian to your family account? Find out how to do this here!… they won’t be able to withdraw money from the Parent Account or close the account… to delete the whole account, so this will only delete your Secondary Parent/Guardian account Primary

Can I withdraw money from the NatWest Rooster Money account once I’ve topped up the Parent Account?

A step by step guide on how to withdraw money from your NatWest Rooster Money Parent Account… As a Primary Parent or Guardian you can withdraw money from the Parent Account back to your personal… Pot the money is currently in to transfer this money back to your Parent Account in order to withdraw

I've invited another parent/guardian but they can't sign up / I'm having problems joining an existing account

This can happen if the Secondary Parent/Guardian previously had their own Rooster Money account, or they… The Primary parent can then send over a new invite email to get the Secondary set up on the family account… The most common problem in adding a Secondary Parent/Guardian is if their email address is already in

I don’t have a NatWest Group account, but my partner does, can I use their account details?

A brief guide on how families can still be eligible for the NatWest Rooster Money offer, even if the Primary Parent isn't… The Primary Parent (the parent who sets up the account) will always remain as the Primary Parent regardless… If the Secondary Parent/Guardian on the account connects their bank account, does this mean that they

How do I log out or switch users?

To log out of the Parent Account and into a Child's Account: Open the quick navigation window by… into the Parent Account: Select the Menu from the top right hand corner > Switch User Enter… your username and password to log back into your Parent Account To log out of your app completely

Understanding real vs virtual money

You can deposit or withdraw money into a Parent Account from your bank account (see how here), and link… Children who have access to real money will be under the ‘Account and Card’ section beneath the Parent… Rooster Money Tracker is entirely free, there are no fees to pay and no way to add real money to the Parent

How do I pay money into the NatWest Rooster Money account?

If you're topping up your NatWest Rooster Money account for the first time, have a quick read of this guide… You can top up your NatWest Rooster Money Parent account in two ways, either from card top ups directly… top-ups: From the family dashboard, tap on the '+' plus sign located on the right hand side of the Parent

Creating your NatWest Rooster Money account and adding a Child profile

A guide on how to create your Rooster Money account and add your Child profile… that you are a parent (The account must be created by an adult, you can add a child profile later)… Tap 'Create a new family account' (If you are being added as a secondary parent/guardian to an existing

Update email address and personal account details

To find this: From the Parent Dashboard, tap on the 'Menu' in the top right corner Tap 'Manage… can also update your country, currency, and timezone straight from the app as well: From the Parent… Tracker and PLUS families: From the Parent Dashboard, tap on the 'Menu' in the top right corner