What identification and information will I need to get a Rooster Card?
To give you a Rooster Card that can hold real money we are required to carry out a Know Your Customer (KYC) check to verify your identity. This isn’t a credit check, and won’t affect your credit score.
When you sign up to get a Rooster Card we ask you for your full name, address and date of birth. We then do the check by matching these details against public records and credit reference agency databases. That's why it is really important that the details you enter are accurate.
Question: How do I update my details?
If your name, email or address has changed since setting up your account, contact us to let us know. We will update that information for you. It is really important that these are up to date because we use them to confirm you are you when you have a query.